Order & Delivery

Stylvero.com Shipping Policy

Our goal is to ensure a smooth and transparent shipping process to provide convenience and satisfaction for our customers. Below are the details of our shipping process.

SHIPPING AREAS

  • Countries: Currently, we ship to USA.
  • Future Expansion: We are considering expanding to additional shipping areas.

SHIPPING COSTS

  • Within USA: Free shipping on all orders.
  • No Hidden Fees: All costs are clearly stated at checkout.

ORDER PROCESSING TIME

  • Processing Time: Orders are processed within 1-2 business days, Monday through Friday.
  • Cut-Off Time: Orders placed by 9:00 PM Central European Time (Berlin) will be processed the same day.
  • Weekend Orders: Orders placed on weekends will be processed on the next business day.

TRANSPORTATION TIME

  • Estimated Delivery Time: 7–14 business days.
  • Business Days: Shipping occurs Monday through Friday.
  • Notes: Delivery times are estimates and may vary due to external factors such as weather or transport issues.
  • Total Delivery Time: It takes 8–16 business days in total to receive your order.

SHIPPING HANDLING

  • Reliable Courier Services: We ship via DHL and UPS.
  • Insured Shipments: All shipments are insured. In case of loss or damage during transit, please contact our customer service.
  • Eco-Friendly Packaging: We strive to use sustainable packaging materials to minimize our environmental footprint.

ORDER TRACKING

  • Tracking Information: After your purchase, you will receive an email with tracking details, including the courier service and tracking number.
  • Track Your Order: You can track your order via our website by entering your tracking number into our tracking portal: Track Your Order.
  • Questions: If you have questions about tracking, our support team is available at info@stylvero.com.

MISSING ITEMS PROCEDURE

  • Report Missing Items: Contact our customer service within 7 days of receiving your package at support@stylvero.com.
  • Resolution: We will resolve the issue as quickly as possible, either by sending a replacement item or offering a refund.

COMPANY INFORMATION

  • Website Name: Stylvero.com
  • Company Name: MPE-commerce
  • Address: Erensteinerstraat 54, 6463XR Kerkrade
  • Email: support@stylvero.com
  • Company Number: 93022638
  • Tax Number: NL004993030B90
  • Customer Service Hours: Monday to Sunday, 9:00 AM to 6:00 PM

Our customer service team responds to emails within 24 hours.